Just the FAQs
Some Questions You Might Have.
Some Answers You Might Like To Hear!
About Our Strategy Q's
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Using Humor to Learn? You Sure?
How’s all that fear-driven, “no ''-based communications working out for Cyber Security teams so far? Exactly! We noticed a lot of the messaging around safety, in general, is changing.
We know that humor, used in the right way at the right time, is a great way to get employee attention and interest.Right now, those are the keys to the kingdom for learning. We’ve backed up our funny video content with serious cyber and L&D competency models, learning objectives, self-assessments, and quizzes- it’s not just fuzz and fur around here.
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Why Subscriptions?
Our approach is built around two key concepts:
1.) Your company's ability to adapt to a rapidly changing threat landscape, and the human element, both the psychology and culture that hackers exploit as well as the behavior changes you need to see at your organization. Having new, fresh, and engaging content, all the time is the best way to build a continual stream of cyber awareness.
2.) Learning about these critical topics shouldn’t be a one-time thing; it needs to be reinforced, through courses and touchpoints, in order to be effective in moving the needle on key security baselines.
Additionally, in the new economy, with high employee turnover or the use of contractors (the ‘gig’ economy), it’s important to balance a steady course of the basics to get everyone on the same page, quickly. -
Puppets? Really?
We believe in people being their full and integrated selves at work, so this means having fun at work and being part of a productive positive culture. We ran studies using humans, and standard 2D animation, but we never got to a level of ‘love’ with those. Our fuzzballs are used as a mechanism for attention. They are abstract (allowing them to exist in a world without rules, thus letting us do things to them that are illegal to do on humans), and they can be the vehicles for showing behavior and illustrating policy issues without associated guilt or shame.
Our question to you: What do you think is more effective for behavior change- a long email on the company backup policy, or a quick funny video showing a puppet dropping a laptop and suffering the consequences in a humorous way?
Content Q's
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How is Your E-Learning Different?
We don’t *love* the word “E-Learning”. We’re building an experience that does use an LMS backend to give the structure and analytics needed to show learner progress, knowledge acquisition, and as a platform. But the one thing our solution removes is those really dull e-learning ‘modules’. Sure, they scale and are dead cheap to roll out, but they aren’t effective in driving awareness or culture, at depth and at scale.
We think this part of engagement and L&D is not fit for the times, so we invested all of our energy into creating content and learning strategies (I.E. micro-content, learner autonomy, video-driven) that are forward-looking, not rearview mirror. Our security culture-building tools and cultural assessments will help keep the CISO and Infosec staff aware of their own digital culture.
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Gamified?
Heck yeah! Badges, contests, points, all baked in. Our gamification goes further than most; badges are nice, but swag and real prizes are better.
Connect to our storefront and either use our swag or for enterprise clients, insert your own. The social aspect of gamification is also on our platform to maximize cultural change. Functionality such as leaderboards, knowledge champions, rating, and social? Just plug in and go.Is this where I'm supposed to dab?
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Phishing Tests? What's That About?
We know this is an integral part of the circle of learning, so we partner with top service providers and can deliver an integrated experience if you are looking for best-in-class security awareness and a top phishing tool. Just give us a call, we'll show you how it works.
Payment Q's
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What Are My Payment Options?
We offer a range of payment options.*
- PayPal
- Stripe
- All major Credit Cards are accepted.
- NOTE: While We are hip, we don’t accept BitCoin, yet.
*Rest assured, we do have protocols set in place to make sure your personal information is protected. We are a Cyber Security company, after all!
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As A Global Client, Will This Affect the Currency Exchange?
The default currency on this website is GBP (Pound Sterling). We display other currencies for your convenience, but the transaction will always be completed in GBP. The conversion rate may be slightly different to your bank so there may be a slight discrepancy between what you see and what you are actually charged.
If need be, we are more than happy to discuss any currency questions/concerns!
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Nah, I'd Rather Not Have My Credit Card on the Internet. What's an Alternative?
Totally understandable! We've got you covered.
If you would prefer not to use your credit card over the Internet, feel free to contact us hello@thecybermaniacs.com.
We can take payment by bank transfer, by cheque, or by accepting payment card details by telephone.
Purchase Order Q's
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Do You Accept Purchase Orders?
Yes!
Please make sure your purchase orders are set out clearly, in addition to details of the products that you wish to purchase, the name and contact details of the person responsible for payment.
Please email PO’s to hello@thecybermaniacs.com. We will turn your order around within 24 hours of receipt. All purchases are subject to our terms and conditions.
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Are There Purchase Order Qualifications?
Well, technically.
If you are a company listed on a recognized Stock Exchange, a Local Authority, a Government department, a Non-Departmental Public Body, an NHS Trust or other healthcare organization, or a Police Service we can automatically set up a credit account for you.
If you are not but are still looking to place a Purchase Order, please feel free to reach out to us at hello@thecybermaniacs.com and we'll do our best to help you jump through the hoops!
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You Just Gave Some Really Long Answers. What's the Shortened Version?
TLDR;
Yes, we accept Purchase Orders.
Please make sure you follow the qualifications in order to make a purchase order.
If you're still needing a longer answer but need a personal response, we've got your back! Just reach out to hello@thecybermaniacs.com
What Else Can You Do? Q's
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Wait, You Do More Than Just Having Incredible Cyber Security Products?
We’re glad you asked!
We can help launch a new cyber security awareness campaign at your company, help you design or just take part in a cybersecurity awareness month program. We’ve been known to pop up at cyber security events and conferences, occasionally warming up the crowd and getting people engaged.
We can create custom videos with your cyber security team or even business executives, bringing something different, remarkable, and attention-getting into your company’s current communications portfolio.Want to contribute a new, fresh idea! We won't turn you down!
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Anything Else I Should Know?
You didn't hear it from us, but there's a rumor going around that a few of our employees have recited Breakin 2: Electric Bugaloo in its entirety!
Seriously, check out the video here
Questions? Answered.
We Can Help You Cover All of Your Baselines, So you Don't Have to Feel Lost in the Matrix.